Captain (Moon Koon)
The Hong Kong Jockey Club 有關本會
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.
香港賽馬會（「馬會」）成立於1884年，是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券，以及慈善及社區貢獻的獨特綜合營運模式，創造經濟及社會價值，並協助香港特區政府打擊非法賭博。
The Division - Membership & Customer Excellence (MCE)
The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.
The Department
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.
The Job
- Ensure Food and Beverage operation and service excellence for Members and guests
- Assist the superior level to manage the compliance of staff with SOP requirements and service standards, especially when SOP changes are implemented
- Coach new staff and trainees to maintain established service standards, achieve continuous improvement, and help colleagues align with the Club's culture
- Promote facilities and services to Members; collect relevant Food and Beverage comments to pass to the culinary team for follow-up and future menu planning
- Coordinate the delivery of marketing programmes and promotional materials; manage the promotional counter during festive seasons
- Perform any other related duties as assigned by the supervisor
About You
- At least 3 years’ relevant experience in clubs or hotels
- Can-do attitude and ability to work in a fast paced environment
- Good communication and interpersonal skills in both English and Chinese
Apply Now! 立即申請
We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.
Add horsepower to your career today. Click the “Apply Now” button to create an account and submit your application.
我們提供具競爭力的薪酬及福利待遇、充滿活力的工作環境，以及多元的發展機會。
為你的事業加強馬力! 請點擊 "立即應徵"，建立帳戶並提交履歷及相關資料進行申請。
Equal Opportunity and Inclusive Hiring 平等機會與多元招聘
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
香港賽馬會作為提供平等就業機會的僱主，致力建立一個共融的工作環境。我們歡迎來自不同背景的求職者提出申請 ，如閣下在面試過程中有任何特別需求或需安排協助，請透過電郵 careers@hkjc.org.hk 與我們聯絡。求職者所提供的個人資料將根據本會就《個人資料（私隱）條例》向僱員及求職者發出的通知嚴格處理。如有需要，我們可即時提供該通知副本。
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