Requisition ID:
4990
Assistant Human Resources Manager
Job Summary
The HR Shared Services (HRSS) team is a recently established unit focused on enhancing the end-to-end professional HR experience through process transformation, automation, simplification, and innovation. The job holder plays a crucial role in delivering top-notch shared services to all business units and employees, contributing significantly to HR's efficiency and effectiveness. Key responsibilities include standardizing and simplifying process flows, evaluating current tools for documentation and information management, participating in improvement initiatives, and executing the day-to-day HRSS operations.
Major Tasks
- Perform with team work spirit in ensuring HRSS tasks are carried out to a high standard and completed within service level agreements (SLAs)
- Identify and escalate potential operational and customer issues to supervisor
- Support process improvement initiatives in order to deliver efficiencies and benefits to internal customers
- With guidance of supervising manager, analyze the existing business processes, business rules, metrics and standard operating procedures to identify areas of improvement
- Assist manager to work with key stakeholders to determine areas for optimization; develop solutions to continuously improve and streamline processes and to develop value adding enhancements
Education
Bachelor degree in Business, HR or related discipline
Qualifications
Experience
Minimum 2 years' relevant experience in HR Shared Services environment
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