Assistant Human Resources Manager (1-year contract)

The Department

The Human Resources Department formulates people strategies to support its business partners to meet their business goals and objectives. The department aims to ensure a fit between the people and the overall strategic direction of the Club.

The Business Facing (BF) Solution Team is an integral part of the BF Department that provides support on specific HR functional outcomes.  The BF Solution Advisor supports the Business Facing team in implementing specific divisional HR activities such as Annual HR processes (IBP/DOP, Performance and Salary reviews), performance issues and staff case management, online workflow tasks in the HR System (Pegasus) and participate in special projects as required.  She/He also supports process improvement and standardization initiatives in the BF team.

The BF Solution Advisor works directly with the BF Solution Team Lead to ensure that HR initiatives and plans are implemented effectively and efficiently. She/He understands HR policy and processes and knows how to apply them in practical business situations. She/he has a combined business knowledge and functional HR experience to effectively implement HR solutions.

The Job

• Consolidate and coordinate activities for Annual processes to ensure consistency and quality.
  • Consolidate IBP/DOP data for HR review.
  • Consolidate nominations and salary proposals for Annual Performance Review.
  • Organize PMP and PMS rating calibration sessions for the BF team. Consolidate Talent Review, Critical Role and Succession Planning nominations.
  • Support the BF in facilitating PMP/PMS rating calibration and consolidate for Control Sheet. Prepare PMP/PMS rating distribution and highlights
  • Consolidate nominations and salary proposals for Promotions or Special Salary Review. Ensure the required documents are in place, including all documentation and information required for Job Evaluation.
  • Prepare AE promotion deck.
  • Monitor and track completion of PMP/PDP using HR System / Pegasus reports.
• Support the HRBF teams with Performance Issues / Staff Case management and reporting.
  • Review and clarify case background, details and report with line managers.
  • Arrange relevant case management meetings;
    • Maintain divisional case summary and follow up on status updates, e.g. submission of sick leave certificates, reminder on performance review upon PIP deadline.
    • Coordinate and support caring meetings regarding staff’s long sick/injury leaves. 
• Identify best practices across HRBF teams and initiate standardization and process improvements. Work with Admin team to document into process maps and workflows and update regularly. e.g., monitor the departmental productivity, service quality plan and other process-streamlining opportunity areas.
• Manage data from SF/dashboard and provide business insights, e.g. engagement survey report, people metrics, monthly headcount tracker, mid-year performance indicator report.
• Participate in special projects on behalf of the HRBF teams, e.g. support change initiatives by communicating and collecting feedback from relevant stakeholders.
• Coordinate HRBF responses to employee queries from HR helpdesk or issue escalations.
• Deliver HR services related to operations, policies and processes to the BU (AE and below), liaising with other HR teams as the primary contact within the BU for AE and below level. Support the BF in handling secondment-related tasks.
• Coordinate timely completion of HRBF activities in Pegasus
  • Initiate online HRBF transactions: Update of position and job details (simple updates only); Off-cycle promotion or salary change; Transfers within Entity / Division / Department; Resignation withdrawal; Disciplinary Note/Suspension
  • Take HRBF action on Probation Extension/Fail; Contract Extension /End/ Renewal and Final Pay Adjustment /Approval
  • Raise SmartSheet tickets to HRSS/ OG&I for the following: Add new job type; Add new position (out of DOP); update position details (complex); Cost centre change; Re-organization (mass updates); Demotion; Transfers Across Legal Entities; Secondments; Retirement Management; Involuntary Terminations (Contract Termination + Summary Dismissal)
• Ensures observation of Responsible Gambling Policy and legal requirements pertaining to wagering, protecting the integrity of the Club's business.

About You

• Bachelor's degree is required, ideally in a HR-related discipline
• Have at least 5 years solid experience in full spectrum of HR area
• Have good knowledge on HK Employment Ordinance and employee life cycle
• Have good capability to work with diverse stakeholders in a diverse working culture with cross-functional teams; from senior management to junior staff
• Have knowledge / experience in people development and assessment tools
• Possess good business acumen, exceptional interpersonal and communications skills as well as keenness to take on new challenges and responsibilities
• Possess excellent command in written and spoken English and Chinese

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

Closing Date

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.