Carpark Operations Assistant

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key Business Units in the Club.

The Job

• Operate the car park system and control the entrance/ exit point
• Direct traffic and guide car park users to the appropriate parking location
• Patrol the car park and report irregular matters. (Include malfunction of equipment and facilities defects)
• Handle customer enquiries and report to the supervisor
• Handle customer complaints and requests promptly and efficiently and report the case to daily log
• Set up traffic signs/ cones/ instructions to meet the operational needs
• Assist on collecting and consolidating parking data from parking system
• Assist on daily administration and clerical work
• Assist to report and follow up all incidents happened in carpark areas
• Perform shift duties (06:30 – 15:30 / 09:00 - 18:00 / 15:30 – 00:30) and race meetings

About You

• Form 5 / HKDSE graduated or above
• At least 2 years relevant work experience, preferably gained in property management
• Pro-active and customer oriented with good interpersonal skills and good communication skills
• Good command of both spoken and written English and Chinese
• Hands-on experience of MS Office applications
• Possession of valid HKSAR Driving Licence (code 1, 2) will be an advantage
• Possession of valid Security Personnel Permit (SPP) will be an advantage
• Required to wear uniforms and perform shift duties on irregular patterns of hours (required working on Public Holidays, Saturday and Sunday)

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.