Facilities Services Assistant (Headquarters Receptionist)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key Business Units in the Club.

Job Summary

The job holder reports directly to Facilities Services Officer.  

Major work scope includes providing receptionist and secretarial support, managing front desk services, and handling visitors, enquiries, phone calls, and correspondences in a courteous and professional manner.

The Job

• Provide front desk reception services and general administrative and secretarial support
• Greet and assist visitors in a professional and courteous manner
• Handle enquiries, incoming calls, and correspondence efficiently and politely
• Operate the Club’s main switchboard and direct calls appropriately
• Coordinate and manage daily front desk operations to ensure smooth office workflow
• Support ad hoc tasks and assignments as required by supervisors or management

About You

• Diploma or above, with at least 2 years of relevant experience in customer service or the hospitality industry preferred
• Holder of a valid Security Personnel Permit (Category A & B) is an advantage
• Proactive, customer-focused, and possess strong interpersonal and communication skills
• Self-motivated, well-organised, and able to work independently
• Proficient in Microsoft Office applications
• Good command of written and spoken English and Chinese; proficiency in Mandarin is an advantage

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.