Human Resources Officer (HRSS, C&B Admin) (1-year contract)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The People and Organisational Development (P&OD) Division is dedicated to cultivating a dynamic workplace culture that attracts, develops, and retains exceptional talent. The division serve as trusted advisor across the organization, aligning people practices with business goals to drive performance, innovation, and employee engagement.

The Department

HR Shared Services (HRSS) is a newly set up team in transforming end to end professional HR experience. Value added to processes and services through automation, simplification and innovation.

The job holder will have to deliver high quality shared services to all business units and employees. He/She is one of the key members to drive success in HR efficiency and effectiveness. This role is required to support and provide inputs to the following:

• Contribute in standardization and simplification of process flow
• Assess the effectiveness and efficiency of the existing tools on documentation and information management
• Participate in improvement initiatives
• Execute daily HRSS operations

The Job

• Perform with team work spirit in ensuring HRSS tasks are carried out to a high standard and completed within service level agreements (SLAs)
• Identify and escalate potential operational and customer issues to supervisor
• Support process improvement initiatives in order to deliver efficiencies and benefits to internal customers
• With guidance of supervising manager, analyze the existing business processes, business rules, metrics and standard operating procedures to identify areas of improvement
• Assist manager to work with key stakeholders to determine areas for optimization; develop solutions to continuously improve and streamline processes and to develop value adding enhancements

About You

• Bachelor degree in Business, HR or related discipline
• Minimum 2 years’ relevant experience in HR Shared Services environment
• Independent, Proactive & Self-motivated
• Challenge the status quo and aim for continuous improvement
• Good analytical, presentation and problem solving skills
• Good team player and ability to work under pressure
• Good command in written and spoken English and Chinese

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. 

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.