Manager, Charities (Grantee Relationship Management)

Job Summary

The Manager, Charities (Grantee Relationship Management), is a strategic leadership role responsible for overseeing and driving the overall vision, strategy, and execution of the organisation's grantee relationship management initiatives. This role ensures that all grantee-related processes, policies, and frameworks align with the organisation's mission and objectives. The job holder provides high-level oversight of the grantee project lifecycle, addressing complex challenges, ensuring compliance, and fostering a culture of collaboration and continuous improvement. Key responsibilities include providing strategic direction for onboarding, engagement, and support processes, and mentoring a team of managers and specialists to ensure the highest standards in grantee relationship management.

The Job

You will:

• Oversee the strategic direction and execution of the grantee relationship management process, ensuring alignment with organisational goals and priorities.
• Lead and mentor a team of managers and specialists responsible for all aspects of grantee relationship management, including onboarding, governance, compliance, and reporting.
• Collaborate with other teams to ensure seamless and effective support for grantees throughout the project lifecycle.
• Develop and implement standardised frameworks, policies, and tools to enhance the efficiency and consistency of grantee management processes.
• Identify and lead initiatives to improve grantee engagement and enhance the impact of the organisation’s philanthropic investments.
• Drive continuous improvement of grantee-focused policies, processes, and systems to ensure operational excellence.
• Perform other duties as assigned.

About You

You should have:

• Bachelor's degree in Business Management or related disciplines.
• At least 8-10 years relevant experience in business process improvement projects or operations management.
• Experience in business event management and delivery and communications for international and/or regional organisations/federations.
• Strong leadership and team management skills.
• Project management and stakeholder engagement abilities. 
• Knowledge and experience in project management is a must (at least 5 years in managerial role).
• Extensive experience in dealing with different stakeholders.
• Demonstrated ability to think strategically, solve complex problems, and drive continuous improvement initiatives.
• Preferably with Six-Sigma certification.

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.