Manager, Communications

Job Summary

The job holder will report to the Head of Change Management and Engagement and support programmes that enable the cultural and behavioural changes required to drive the Club’s transformation agenda. This role plays a key part in ensuring consistent, clear, and engaging communication across all levels of the organisation to support the transformation journey.

It also facilitates the central coordination of Club-wide initiatives, fosters cultural and mindset shifts, and helps embed the transformation strategy in alignment with the Club’s values and strategic direction. The job holder will work closely with relevant P&O&D teams to ensure cohesive and effective implementation of change initiatives.

The Job

You will:

• Enterprise Change & Transformation
• Assist in developing and executing communication plans that support enterprise-wide transformation programmes.
• Translate complex strategies into clear, compelling narratives tailored to different audiences.
• Coordinate messaging across divisions to ensure consistency and alignment with the Club’s strategic direction.
• Support leaders and change champions with communication toolkits and talking points.
• Cultural Transformation & Organisational Engagement
• Support the implementation of the Club’s transformation agenda by preparing communication materials such as FAQs, newsletters, presentations, and intranet content.
• Collaborate with P&O&D and business units to ensure timely and effective communication of change initiatives.
• Support change management efforts through the development of engaging communication materials.
• Help manage feedback channels to monitor employee sentiment and adjust messaging as needed.
• Communications as an Enabler of Change
• Work closely with the P&O&D Communications team to deliver purpose-driven internal communications that inform, inspire, and align employees with the Club’s transformation journey.
• Ensure agreed communication strategies are integrated into all major change programmes, enabling clarity, consistency, and connection across all levels of the Club.
• Ensure initiatives are grounded in business context and employee experience.
• Track communication deliverables and timelines for transformation projects.
• Maintain documentation and support reporting on communication outcomes.
• Handle ad-hoc projects as assigned by the Head of Change Management and Engagement.

About You

You should have:

• Bachelor’s degree in Business Administration, Communications, Public Relations, or a related field
• 8+ years of experience in internal, change, or corporate communications
• Strong writing, editing, and storytelling skills
• Ability to manage multiple projects and stakeholders in a fast-paced environment
• Experience working in cross-cultural environments, especially across Hong Kong and Mainland China, is highly desirable
• Familiarity with change management principles is a plus
• Proficient in Microsoft Office and communication platforms
• Fluent in written and spoken English and Chinese
• Strong stakeholder management skills

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

How to Apply

Please submit your resume with expected salary by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.