Manager, Hong Kong Membership Development (Business Development)
Job Summary
The HK Membership Development Manager will report to the Senior Manager, HK Membership Development. This role focuses on develop and acquire new HNWI members to expand horse ownership pipeline and to fulfil the corporate membership intake goal.
- Develop new quality members with strong interest in horse ownership and horse racing sports to expand the horse ownership pipeline and corporate members that align with the club’s selection criteria.
- Support membership strategy projects such as but not limited to Owners & Members Acquisition Strategy, value Proposition, change of policies and implementation plans)
- Manage a portfolio of corporate members, primarily C-suite executives, and identify business opportunities throughout their membership lifecycle.
The ideal candidate needs to have strong business development skills, communication skills, independence, maturity, and agility in driving change in an ever-evolving business environment.
The Job
You will:
- Develop New Quality Members (Potential Horse Owners & Corporate Members)
- Strategic Sales Plan: Develop and implement strategic sales activities targeting social elites and C-level executives, focusing on achieving membership acquisition goals.
- Partnership: Foster partnerships with B2B partners that can support membership acquisition and align with the Club's goals and initiatives. Assess potential partnerships for compatibility and prepare effective pitches.
- Communicate Effectively: Utilize strong communication skills to understand the unique needs of potential members and articulate tailored value propositions to C-level executives.
- Conduct Research: Identify high-quality corporate C-level executives and UHNWI through in-depth research based on the Club's selection criteria.
- Support Membership Development Projects
- Stakeholder Management: Coordinate and align work with other key stakeholders to ensure integration with other teams and achieve deliverables. Collaborate with other departments to facilitate effective change management.
- Presentation: Prepare high-quality presentation materials (for both internal and external use). Distill complex concepts into clear, visually appealing slides for easy stakeholder understanding.
- Policy: Gain an understanding of the Club’s policies and Bye-laws and identify areas for improvement to shape the membership-to-ownership journey.
- Data: Analyze data and conduct research to pinpoint areas for membership development.
- Representation: Represent HK Membership Development in meetings and strategic discussions when required.
- Work on Account Management for Corporate Members
- Expand Portfolios: Stay updated on industry news and C-level movements to identify business opportunities within managed portfolios.
- Build Relationship: Cultivate strong connections with key decision-makers and stakeholders in the corporate sector to uncover additional opportunities for the Club.
- Lifecycle Management: Oversee the Corporate Members lifecycle and contribute to their progression plans, ensuring high customer satisfaction as a key relationship manager.
- Ensure Satisfaction: Act as a key relationship manager to maintain high levels of customer satisfaction.
About You
You should have:
- A university degree with over 8 years of managerial experience in Business Development or Partnerships within large organizations.
- Excellent communication skills, capable of articulating the benefits and aspirational values of the Club’s offerings to C-level executives and ultra-high-net-worth individuals (UHNWIs).
- Proficient in presentation tools and MS Office, essential for crafting and delivering compelling presentations.
- Exceptional strategic thinking and problem-solving abilities, with a talent for analyzing complex situations and developing effective solutions.
- Strong understanding of economic trends and diverse industries to identify and capitalize on business opportunities.
- Agile and adaptable in rapidly changing environments, ensuring compliance with established protocols.
Terms of Employment
The level of appointment will be commensurate with qualification and experience.
How to Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply button.
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
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