Manager, Human Resources (Shared Services)

Job Summary

HR Shared Services (HRSS) is a team in transforming end to end employee experience. Value added to processes and services through automation, simplification and innovation.

The job holder will have to deliver high quality shared services to all business units and employees. He/She is one of the key members to drive success in HR efficiency and effectiveness. This role is required to support and provide inputs to the following:

• Standardization and simplification of process flow
• Review of existing tools on documentation and information management
• Proposal and implementation of improvement initiatives
• Supervise the daily HRSS operations

The Job

• Supervise compensation and benefit operations covering insurances, pension, retirement, and other fringe benefits to ensure HRSS tasks are carried out to a high standard and completed within service level agreement. Coordinates with outsourced providers;          
• Lead a team in developing, implementing, communicating, and administering compensation and benefits programs, policies, and procedures;
• Ensure compliance with regulations related to benefits administration;
• Optimize HR operations and streamline core processes in benefits administration by staying up-to-date on industry trends and best practices for benefits management; Assist manager to work with key stakeholders to develop solutions to continuously improve and streamline processes and to develop value adding enhancement;
• Oversee the employee Helpdesk to act as a liaison between the employer and employees, answering questions, and resolving problems related to HR areas in accordance with the SLA;
• Provide supervision and oversight on the Staff Social Club and other staff facilities.
• Track, measure and achieve defined HRSS metrics

About You

• Bachelor degree in Business, HR or related discipline;
• Minimum 5 years’ relevant experience in HR administration with General Business Services / Shared Services environment
• Demonstration of supervisory skills by role-modelling, engaging the team and creating a position environment
• Independent, proactive & self-motivated;
• Good analytical, presentation and problem solving skills;
• Good team player and ability to work under pressure
• Good command in written and spoken English and Chinese

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.