Owners Events & Engagement Officer

The Department

Ownership Engagement and Events team aims at delivering a customer-centric world class experience to horse owners along their ownership journey. The goal of the team is to sustain a healthy population of horse owners and quality horses to keep Hong Kong horse racing going.  

The Job

You will:

• Develop and execute owner engagement activities and events at dual site aiming at Owners acquisition and retention
• Understand the Ownership strategy and be able to translate it into relevant content for owners engagement events
• Overseeing assigned event, monitor event timeline and communicate with internal departments and external parties for the operation execution
• Track campaign and activities efficiency and effectiveness through insights and learnings to derive recommendation for future campaign improvement
• Prepare and control budget for owners activities and events. Responsible for purchase requests submissions and related accounting follow up
• Maintain good relationship with horse owners, handle Owners enquiries, understand their need and channel feedback and comments to Management proactively and timely
• Manage ad hoc projects and perform other duties as assigned
• Support raceday duties in Hong Kong and China

About You

You should have:

• A degree in Marketing, PR, Hospitality Management or related disciplines
• 3 years or above solid hands-on working experience in event management, marketing & PR, preferably in marketing agency or luxury business
• Proven experience in event management, acquisition marketing/ CRM
• Strong negotiation skillset as a natural communicator with internal and external stakeholders
• Customer centric, detailed oriented and strong problem-solving mindsets
• Passionate and energetic; ability to motivate team and self; open to take up challenge
• Flexible in working hours, including non office hour, weekend and public holidays
• Presentable, mature, team player with positive and professional attitude

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

How to Apply

Please submit your resume with expected salary by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.