Senior Manager, Change Management

Job Summary

The job holder will report to Head of Change Management and Engagement and support programmes that enable the cultural and behavioural changes required to drive the Club’s transformation agenda. The position holder should work closely with relevant P&OD teams to ensure cohesive and effective implementation of the change initiatives.

A central aspect of this role is to support the coordination and implementation of Club-wide transformation initiatives, helping to foster the cultural and mindset shifts needed for success. The role will contribute to ensuring a consistent and clear understanding of the transformation strategy, aligning efforts with the Club’s values and strategic direction.

The Job

You will:

• Enterprise Change & Transformation
  • Support the implementation of the Club’s transformation agenda by coordinating change activities and tracking progress
  • Prepare change management materials such as communication plans, stakeholder maps, and impact assessments
  • Ensure change initiatives are people-focused and aligned with business needs by gathering feedback and supporting engagement efforts
  • Translate transformation programmes into clear, easy-to-understand messages and assist in preparing presentations or updates for stakeholders
• Cultural Transformation & Organisational Engagement
  • Coordinate cultural transformation initiatives in partnership with P&O&D and relevant business units
  • Organise workshops, focus groups, and engagement activities to promote desired values and behaviours
  • Support the rollout of enterprise-wide engagement tools such as surveys and feedback platforms
  • Collect and compile employee feedback to support analysis and reporting on change effectiveness
• Change Enablement & Capability Building
  • Maintain and distribute change enablement tools, templates, and training materials
  • Support leaders and managers by coordinating training sessions and preparing briefing materials
  • Work with change champions across business units to ensure consistent messaging and support for change initiatives
  • Liaise with internal and external partners to ensure change and communication practices are up-to-date and relevant
• Handle ad-hoc projects as assigned by the Chief Transformation Officer and Head of Change Management and Engagement

About You

You should have:

• Bachelor’s degree in Business Administration, preferably with a focus on Organisational Change, Leadership, or Strategic Management
• 10+ years of experience in change management, organisational development, or strategic communications within large, complex organisations
• Strong background in internal communications leadership; experience managing communication during change, crisis, and strategic transitions is a definite asset
• Experience working in cross-cultural environments, particularly across Hong Kong and Mainland China, is highly desirable
• Results-oriented with strong business acumen
• Fluent in written and spoken English
• Knowledge of change management methodologies, frameworks, and tools (e.g., ADKAR, Kotter, McKinsey 7S)
• Strong command of communication planning, message design, and multi-channel delivery
• Ability to use data and insights to measure change impact, engagement levels, and communication effectiveness
• Skilled in stakeholder mapping, impact analysis, and change readiness assessments

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

How to Apply

Please submit your resume with expected salary by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request