Senior Manager, Change Management

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Transformation Office (TO) plays a pivotal role in driving the transformation journey. Its purpose is to set the direction and cadence for transformation programs, ensuring the Club’s future growth and sustainability of its existence and developing into a healthy, high-performing organisation.

The Job

• Enterprise Change & Transformation
  • Support the implementation of the Club’s transformation agenda by coordinating change activities and tracking progress
  • Prepare change management materials such as communication plans, stakeholder maps, and impact assessments
  • Ensure change initiatives are people-focused and aligned with business needs by gathering feedback and supporting engagement efforts
  • Translate transformation programmes into clear, easy-to-understand messages and assist in preparing presentations or updates for stakeholders
• Cultural Transformation & Organisational Engagement
  • Coordinate cultural transformation initiatives in partnership with P&OD and relevant business units
  • Organise workshops, focus groups, and engagement activities to promote desired values and behaviours
  • Support the rollout of enterprise-wide engagement tools such as surveys and feedback platforms
  • Collect and compile employee feedback to support analysis and reporting on change effectiveness
• Change Enablement & Capability Building
  • Maintain and distribute change enablement tools, templates, and training materials
  • Support leaders and managers by coordinating training sessions and preparing briefing materials
  • Work with change champions across business units to ensure consistent messaging and support for change initiatives
  • Liaise with internal and external partners to ensure change and communication practices are up-to-date and relevant
• Handle ad-hoc projects as assigned by the Chief Transformation Officer and Head of Change Management and Engagement

About You

• Bachelor’s degree in Business Administration, preferably with a focus on Organisational Change, Leadership, or Strategic Management
• 10+ years of experience in change management, organisational development, or strategic communications within large, complex organisations
• Strong background in internal communications leadership; experience managing communication during change, crisis, and strategic transitions is a definite asset
• Experience working in cross-cultural environments, particularly across Hong Kong and Mainland China, is highly desirable
• Results-oriented with strong business acumen
• Fluent in written and spoken English
• Knowledge of change management methodologies, frameworks, and tools (e.g., ADKAR, Kotter, McKinsey 7S)
• Strong command of communication planning, message design, and multi-channel delivery
• Ability to use data and insights to measure change impact, engagement levels, and communication effectiveness
• Skilled in stakeholder mapping, impact analysis, and change readiness assessments

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.