Assistance Technical Services Manager (Happy Valley Racecourse - Catering)

Job Summary

The primary purpose of this job is to plan, implement and supervise the operation and maintenance of buildings, fixture & fittings, mechanical & electrical plant and equipment in HKJC premises, ensuring all installations are engineered to optimum technical and safety standards, and in case of minor addition, replacement and improvement works, contribute and implement his design so that users have functionally suitable, safe, efficient and cost effective premises in which to operate.

The Job

You will:

• Responsible for 24/7 operations at HKJC premises, ensuring assigned building fabric, electrical, and mechanical systems operate safely, reliably, and efficiently in compliance with statutory requirements. Systems include buildings, fixtures, HVAC, power, lighting, generators, UPS, fire protection, lifts, plumbing, catering equipment, etc., to meet operational needs of HKJC and its users during race and non-race days.
• Ensure effective delivery of facilities operations by managing resource planning, maintenance services, staff coaching, training, space utilization, and continuous review of service standards, manpower deployment, and performance benchmarking.
• Minimize business disruption during emergencies by implementing preventive and corrective maintenance programs, coordinating with Facilities and Project teams, and executing emergency response plans. Promote knowledge transfer and adoption of best practices.
• Direct and implement preventive and corrective maintenance programs so that remedial actions can be taken immediately and effectively to ensure that the business operations are not critically affected
• Assist the formulation of Service Level Agreements with user departments to achieve Key Performance Indicators at optimum cost, oversee the quality and execution of SOPs, and design follow up programs to ensure that services delivered are in a timely and efficient manner according to users’ requirements
• Assist the preparation and monitoring of annual budgets, capital work programs and operating budgets for the facilities, and ensure that expenses are maintained within budgets. This includes ensuring proper handling of tender exercises, contract awarding, procurement and payment in compliance with Club’s requirements
• Assist the engagement and coordination of consultants and contractors and supervise their work to ensure their services are rendered competently, within budget and program according to service level determined
• Assist Senior Manager, Property Facilities Technical Services (SMPFTS)/ Manager, Property Facilities Technical Services (MPFTS) to act as in-house consultant to establish design criteria, directs the preparation of technical drawings, specifications, tender documents and monitors work progress for minor alterations, additions and improvement works
• Assist the change management on both operation and management level. Handle staff conflict and complaint. Motivate staff to perform. Conduct regular review of system performance and work processes with objective to improve overall productivity and effectiveness of all levels of staff and operational efficient; Implement data collection, using data through data analysis to assess and identify various innovative solutions and use of technology to resolve shortfall and seek for continuous improvements
• Plan and maintain manpower resources for shift duty teams. Supervise special tasks and drills during non-office hours. Organize training, maintain records, and identify development needs. Enforce Property Manual, Operational Procedures, and Incident Management Plans to ensure smooth operations. Follow contingency plans for emergency response to minimize business impact. Support annual planning activities including asset reviews, budgeting, and capital project proposals. Perform shift duties when required.

About You

You should have:

• A degree in Building Services or Electrical/ Mechanical Engineering or building related disciplines. Professional qualification of relevant disciplines gained from recognized professional bodies is preferred (e.g. HKIE, CIBSE, RICS, HKIS, IFMA, PMSA, IMechE & IEE)
• A minimum of eight years of facilities or property experience of which at least four years in managerial level and be conversant with building, building services, mechanical and electrical engineering technology
• Outstanding technical skills and experience in leading/managing complex building operations, maintenance and assets upkeep
  Excellent leadership, organizational, managerial, analytical, problem-solving, interpersonal, communication, facilitation, negotiation and presentation skills
• Ability to establish and maintain effective relationships and communications with key stakeholders including colleagues within Property, other departments and divisions in the Club, external government departments, consultants, contractors, FM providers and suppliers
• Knowledge of HKSAR’s FM industry from Government regulations on planning, land and construction to a thorough appreciation of consultants, contractors and suppliers

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.