Assistant Business Intelligence Manager
Job Summary
The job holder is responsible for developing and implementing strategic marketing initiatives aimed at driving sustainable growth and enhancing customer engagement. Key responsibilities include performing business analysis, reporting, and ensuring the delivery of high-quality services while maximizing profitability. The job holder will collaborate closely with different units to integrate business planning and performance management processes, aligning with broader organizational goals. Critical contributions will involve optimizing business results through effective analytics, performance tracking, and initiative oversight, while building strong relationships and exceeding customer expectations.
Major Tasks
- Lead analysis of customer behavior and business performance to identify trends and actionable insights.
- Assist in the development and execution of strategic plans, providing regular management reports and recommendations.
- Establish and monitor KPIs to measure success and align with strategic objectives.
- Coordinate annual budgeting and forecasting processes to ensure alignment with operational and strategic goals.
- Identify opportunities for process improvements, including the development of reporting tools and dashboards.
- Engage with various departments to gather insights, support business case development, and ensure alignment of initiatives.
- Ensure adherence to relevant policies and legal requirements, particularly regarding responsible gambling and operational safety.
- Collect and analyze performance data, identifying variances and proposing actions to address shortfalls.
- Prepare and present analytical reports to senior management and stakeholders for informed decision-making.
- Conduct various ad-hoc analyses to support strategic initiatives and provide insights on business issues.
Education
Bachelor's degree in Business, Finance, Economics, or a related discipline.
Qualifications
Experience
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