Assistant Restaurant Manager - ISSHO (Happy Valley Clubhouse)

The Department

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

The Job

• Ensure Food and Beverage operations and provide excellent service for Members and guests.
• Assist the direct superior to manage the compliance of staff with Standard Operating Procedure (SOP) requirements and service standards, especially when SOP changes are introduced.
• Train and guide new staff and trainees to maintain service standards, improve performance, and align with the Club's culture.
• Promote facilities and services to Members; collect relevant Food and Beverage comments to pass to the culinary team for follow-up and future menu planning.
• Coordinate the delivery of marketing programmes and promotional materials; manage the promotional counter during festive seasons.
• Prepare weekly staff rosters and provide input to your supervisor on recruitment and promotion decisions when appropriate.
• Prepare daily and monthly operating and sales reports for supervisor’s review.
• Assist supervisor in preparing annual budget for property work, operational equipment and manpower.
• Perform any other related duties as assigned by supervisor.

About You

• A minimum of 5 years relevant experience at a similar level in a hotel, private members club, or a renowned free-standing venue
• Experience in Japanese Fine Dining Restaurant operation preferred
• Knowledge of Sake is an advantage
• Fluency in Cantonese and English, and basic in Japanese would be an advantage
• Form 5 standard, preferably with Diploma in Hotel Management or equivalent

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.