Assistant Sports & Leisure Manager

The Department

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

The Job

• Assist the Sports and Leisure Manager in leading, supervising and motivating all full-time and part-time staff.
• Manage and maintain all facilities to best-in-class standards to deliver excellent customer journey experience.
• Build strong rapport with Members and handling complaints related to the Sports & Leisure team.
• Conduct research and analysing statistics on programs and facilities usage to make recommendations.
• Ensure the operation within areas of responsibilities complies with the SOP requirements.
• Implementing preventive and remedial measures to safeguard safety of Members and guests.
• Assist the Sports & Leisure Manager in managing the department's budget and marketing plan.
• Draft the rosters for all recreation staff and highlight irregularities to supervisor.
• Manage the Club's official sports teams.

About You

• A degree in Recreation and Leisure Management or related disciplines
• A minimum of 5 years supervisory experience in the leisure or recreation fields
• Strong leadership, excellent interpersonal skills with initiatives to interact with customers and staff
• Excellent communication skills in both English and Chinese.
• hands-on experience of MS Office applications
• Customer focused, excellent people management practices, attitude and a good team player

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.