Senior Technical Services Engineer

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Property Department is committed to providing integrated, customer-centric, sustainable and cost effective asset management, development management, project management and facilities management services to the key Business Units in the Club.

Job Summary

The role is to support the FM team for planning, operating, and maintaining all AV, ELV, Racing, and minor IT systems at Happy Valley Racecourse. This includes ensuring systems meet safety and technical standards, supporting AV operations for events, and supervising technical staff during race meetings to ensure smooth and uninterrupted operations. The position also support Manager and Multi Media team on minor improvement works to ensure facilities remain functional, safe, and cost effective

The Job

• Operate & Maintain Facilities - Manage and continually improve AV, ELV, Racing, and minor IT systems to ensure they are always ready for race and non race day use
• Manage Facilities Operations - Oversee resource planning, maintenance services, staff coaching, and training. Continuously review operations, manpower deployment, and service standards for better efficiency.
• Emergency & Crisis Management - Develop and execute preventive and corrective maintenance plans and emergency response procedures to minimize operational disruptions.
• Maintenance Program Execution - Lead preventive and corrective maintenance work to ensure quick and effective responses to system failures.
• Service Standards & SLA Management - Regular review SLAs & KPIs, oversee SOP quality to ensure reliable services, clearer expectations, better operational planning, improved user satisfaction, and continuous performance improvement for all stakeholders.
• Budgeting & Procurement - Support manager to prepare and manage annual and capital budgets. Ensure compliance in tendering, contracting, procurement, and payment processes.
• Contractor & Consultant Management - Engage, coordinate, and supervise external service providers to ensure quality, budget compliance, and timely delivery.
• Technical Advisory & Minor Works - Review the design criteria of improvement, prepare technical documents, and monitor progress of minor works.
• Leadership & Change Management - Support to develop the new Maximo systems by motivate the team, review performance, and drive improvements through data collection and analysis.
• Provide in-house training to the team - Support to conduct regular refresher workshops on AV, ELV, Racing systems, and minor IT systems operation and troubleshooting; race day critical system failures to improve response speed, and cross training modules so staff can cover each other during peak operations or emergencies.
• Technology Integration - Adopt new technologies to improve reliability, operations, sustainability, and resource efficiency in facilities management.

About You

• A High Diploma holder or above in Electronics/Computer Science/Multi-Media or equivalent.
• Professional qualification of relevant disciplines gained from recognized professional bodies will be advantaged.
• A minimum of five years of relevant work experience of which at least five years in supervisory level.
• Sound technical skills and experience in leading/managing complex building operations, maintenance and assets upkeep.
• Good leadership, organizational, managerial, analytical, problem-solving, interpersonal, communication, facilitation, negotiation and presentation skills.
• Ability to establish and maintain effective relationships and communications with key stakeholders including colleagues within Property, other departments and divisions in the Club, external government departments, consultants, contractors, AV vendors and suppliers.
• Knowledge of relevant regulations on AV, RF, and building to a thorough appreciation of consultants, contractors and suppliers.

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. 

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.