Requisition ID: 3330

Sports & Leisure Attendant (Magic Valley)

The Hong Kong Jockey Club 有關本會

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division - Membership & Customer Excellence (MCE) 有關部門

The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.

The Department 有關部門

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

The Job 職責內容

Handle Members’ reservation and registration related to children’s facilities usage and ancillary services.
Handle check-in and check-out of Members using the children’s play areas.
Provide a hospitable atmosphere to provide service to Members.
Carry out on-the-spot services to maintain a safe play environment and ensure children’s safety is in top priority.
Perform general administrative tasks, such as answering incoming call and members’ enquiries and handle office administration of attendance and internal documents.
Help out at other Recreation outlets, such as sports’ facilities, as and when assigned by senior.
Help in verbal promotion of various programmes, facilities and services of the Clubhouse.
Perform any other related duties as and when assigned by supervisor.

About You 入職要求

A minimum of 1 year’s experience in customer services or relevant fields.
Able to communicate in Chinese and simple English.
Trustworthy, dependable, responsible, accountable.
Proactive, highly motivated, passionate about work.
Customer centric, sociable and people-oriented.
Good business acumen
Communication, interpersonal and influencing skills.

Apply Now!  立即申請

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring 平等機會與多元招聘

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.