Equestrian Services Co-ordinator (Beas River Equestrian Centre)

The Hong Kong Jockey Club
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division
The Racing Division is committed to managing all aspects of Hong Kong’s world-class sport of horse racing, covering the full value chain — from importation and training to racedays, equestrian, welfare, integrity, and international engagement.  With Conghua Racecourse and Greater Bay Area expansion, we’re shaping racing into a dynamic sporting, social, and entertainment experience.

The Department
The Equestrian Affairs Department aims to fulfil the Club’s vision to promote riding as a sport and raise participation at all levels, from beginner through to elite. It oversees the management of four equestrian centres, including the Member’s facility at the Beas River Country Club and three public riding schools at Tuen Mun, Pokfulam and Lei Yue Mun. 

The Job

• Assist in the day-to-day operation of the Equestrian Reception Counter and Stable Office, including:
• Administration duties
  • Coordinate horse riding lesson requests and pony ride booking, maintain records of lesson booking
  • Update and follow up action for Waiting List and Cancellation record
  • Clerical support to Riding Instructors
  • Prepare various charges for the riding school and livery charges
  • Provide feedbacks and suggestions to management in daily operation issues
• Member Services
  • Provide excellent customer services to HKJC members and guests
  • Attend to all inquiries and requests via telephone, emails and text messages with regards to BREC and Riding School
  • Handle members’ inquires in a courteous and efficient manner; report members’ complaints or issues to management
  • Assist in members’ enquiry for the transactions charged
  • Responsible for the general enquiries, retail sales and inventory control of the Tack Shop
  • Support Head of School Line to monitor school horse/pony usage
• Stable Office
  • Handle for Vet & Fodder Item and prepare charges accordingly
  • Assist to coordinate with Equestrian Supervisors, Riding Instructors and Stable staff for the lesson, turnout, horse walker exercise and vet check arrangement
  • Data update of each horse in/out movement
  • Clerical support to Equestrian Supervisors and Vets
  • Assist stable staff for handling leave application and HR issue
• Have full knowledge of BREC and being capable to take action in meeting and exceed the HKJC brand standard
• Perform any ad-hoc duties as assigned by the Operations Manager, the Chief Riding Instructor(s), Senior Administration Officer or Admin Officer

About You

• High School Diploma as a minimum; tertiary education will be an asset
• With experience of administrative support or with Administration/Management/Finance studies qualification
• With experience in customer service
• Working experience in equine industry will be an asset
• Intermediate level in using MS Office applications
• Good interpersonal, organizational and time management skills
• Good communication skills in spoken English, Cantonese and Mandarin
• Can work under stress and able to meet monthly deadlines

Apply Now!
We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

Add horsepower to your career today. Click the “Apply Now” button to create an account and submit your application.

Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.