Part-time Administration Assistant(Retail)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.

The Department

With over 80 off-course betting branches and 2 racecourses, Retail and Telebet Services Department is committed to provide quality and efficient service to our customers throughout Hong Kong. 

The Job

• Perform clerical duties such as typing, filing, copying, emailing, and responding to telephone calls and messages.
• Set up and maintain an efficient filing system for both physical and electronic records, ensuring timely updates and accessibility.
• Handle and prioritize all incoming and outgoing correspondence, including emails, letters, and memos, ensuring prompt and courteous responses.
• Coordinate and arrange meetings, including preparing agendas and taking minutes.
• Assist with procurement processes, including maintaining records related to invoices, contracts, and purchasing documentation.
• Provide logistical support for events and projects, including scheduling and coordinating travel arrangements.
• Maintain collaborative relationships across departments to facilitate smooth operations.
• Undertake other duties as assigned by Manager.

About You

• Tertiary education or higher diploma in a relevant field such as Business Administration or a related discipline
• Minimum of 2 to 5 years of relevant experience in administrative support or a similar role, preferably within sizable organizations

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.