Senior Event Planning Officer

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division - Membership & Customer Excellence (MCE)

The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.

The Job

• Assist with event operations and handle inquiries from customers.
• Coordinate with internal and external vendors to ensure smooth event execution.
• Support preparation and operation of events, managing budgets and handling finance-related tasks, including invoices and payments.
• Prepare management reports and assist with ad-hoc projects as needed.
• Ensure compliance with relevant policies and legal requirements.
• Collaborate with various stakeholders to deliver an exceptional customer experience.
• Ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's business
• Undertake other duties as assigned by Manager.

About You

• A university degree or higher diploma in Hospitality Management from a leading hospitality institution
• A minimum of 2 years of related experience in a sizable and premium hospitality operation
• International hospitality experience is preferred.
• Excellent people management practices with good communication skills
• Fluency in Cantonese and English. Mandarin proficiency is an advantage
• Supervisory experience in the field of Event Management 

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.
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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.