Assistant Data & AI Product Management Manager

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.

The Job

• Business Knowledge: Knowledge/ Appreciation of the racing/ sports or luxury product or F&B/Hospitality as industry domain experiences, or Consumer Psychology
• Customer Development: Customer Research to understand what’s the problems faced by customers and main features customers are looking for
• PM Skills: Including Budgeting and financial, Working with IT on BRD, and keep track of progress with timely managing of delivery risks
• Product Analysis: Product definition and roadmap, Competitor/Market comparison/benchmarking on team, UX, brand name, users base etc – ideally with knowledge of racing or sports related data product. The above work will generate a prioritized Product Feature lists
• Others:
  • Undertake other tasks and projects as assigned by your direct supervisor
  • Change Management: Knowledge of AI & Data Technology and roll out application
  • AI Literacy & MLOps Awareness: Understanding model lifecycle and limitations

About You

• A minimum of 3 years of experience in big data projects, applied machine learning, or statistical analysis
• Bachelor degree in a quantitative discipline such as Data Science, Statistics, Computer Science, Engineering, or a related field. A Master Degree is preferred
• Ability to work with cross-functional teams to understand business needs, frame problems, and communicate the impact of analytics solutions is essential
• Staying updated with the latest AI research and techniques, as well as maintaining a commitment to ethical data usage and privacy standards
• Strong analytical skills, creativity in problem-solving, and effective communication abilities to interpret and present complex concepts to non-technical stakeholders
• Solid horse racing knowledge is an advantage. You are encouraged to highlight any relevant knowledge or interest in horse racing in your resume

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.
Add horsepower to your career today. Click the “Apply Now” button to create an account and submit your application.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. 

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.