Assistant Manager/ Officer, Charities (Payment Operations)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Charities and Community (C&C) Division manages strategic planning, grant donations, impactful project initiation, community engagement, and the day-to-day operations of the HKJC Charities Trust. C&C works with the Government, NGOs, and community partners to proactively identify root causes of social issues and address them through innovative approaches and cross-sectoral collaboration.

The Department

The Grantee Relationship Management team ensures efficient and effective support for our grantee partners, including maintaining compliance and procedures across the grantee project lifecycle.

The Job

• To handle payment requests (including claims vetting) on approved donation projects to ensure good use of Trust donation to achieve expected project scope and according to budget. To guide officers through claims vetting and service support of all approved projects and provide training to the team for updates in procedures and standards.
• To handle and facilitate the authorisation approval of change requests for approved donation projects, including budget movement and changes (virement requests from grantees), change or extension to project scope, etc., coordinating with grantees and internal teams to ensure reasonableness of requests and timely approval.
• To support project monitoring on its progress and deliverables through service visit, and review of output achievements in progress reports.
• To manage appointed auditors to ensure their services for payment vetting/output review meet the required standard.  To maintain and arrange related service records, job allocation, billing and settlement, reporting, etc.
• To identify, plan and implement continuous improvement opportunities to enhance payment processes for the department to achieve better efficiency and effectiveness while balancing controls.  To support regular updating of operation procedures and policies for the Charities division to ensure they are up to the latest standards and communicated through the department.
• To prepare presentation and reports for management / Board review on project portfolio related to updated status of donations approved and applications on hand, ensure accuracy and clarity of project information and data in the Grant Management Portal. To review bi-weekly dashboard for claim status and summarise data for claims assessment.
• To support digital transformation of Charities operations by coordinating and consolidating input and requirement on payment and admin operations, collaborating with the Portal team to identify and implement potential technical solutions, and support on-going development of the Charities Grant Management Portal.T
• To liaise with grantees and the Club's Finance department for cash flow updates and prepare the projection on overall donations amount for Charities portfolio. 
• To support management of Charities Operations team, including provide regular training, coaching and guidance to junior team members, and support handling of people-related issues as needed.  To organise or support organising of Charities team initiatives (e.g. Culture Transformation, retreats, planning and execution of engagement activities).

About You

• Bachelor's degree or equivalent.
• Relevant experience in accounting / audit, with exposure to NGOs, Government, or public and social service sectors.
• Good computer literacy in using Excel, Word, and PowerPoint.
• Strong analytical, organizational and report writing skills.
• Good communication skills and language proficiency (both English and Chinese).
• Good people management skills in leading and interacting with various internal and external stakeholders.
• The ability to effectively manage multi-tasks and work under pressure.

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. 

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.