Deputy Executive Manager, IT Portfolio Management

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The Department of Application Delivery & Support leads the end-to-end management and delivery of all Omni Channel experiences for the Jockey Club. It oversees a diverse team of technical professionals across Hong Kong and Shenzhen, collaborating closely with both global and local software partners. The department plays a vital role in delivering innovative and seamless digital experiences, while supporting the Club’s strategic objectives through robust, scalable, and secure technology solutions.

Key areas of responsibility include:

• Customer & Member Digital: Omni channel retail and digital experience
• Sports Wagering: Fixed Odds sports back office, trading, and middleware systems
• Racing Wagering & Lottery: PMU Horse Racing platform and Mark 6 lottery systems
• Racing Equine: Stable management, veterinary laboratories, and racing information systems
• Hospitality & CRM: Venue, table, and recreation management, catering systems, and customer relationship management
• Data & Analytics
• Wagering Architecture: Fixed Odds and PMU/Lottery platforms
• Identity Management: Customer Identity and Access Management (CIAM) leveraging Ping/ForgeRock
• Enterprise/Corporate Systems: Including HR, Charity, Finance, and Treasury systems
• Shenzhen Development Centre

The Job

• Lead and manage teams to oversee the implementation and continuous improvement of critical systems across departments
• Collaborate with cross-functional teams to gather and analyse business requirements, ensuring they are translated into functional and technical specifications
• Manage project planning and execution, ensuring alignment with organisational standards and policies
• Coordinate with vendors and development teams to ensure that business requirements are met and deliverables are of high quality
• Oversee the maintenance and support of existing systems, resolving operational issues and ensuring system resilience
• Oversee UAT and prepare documentation related to test plans and cases
• Develop and implement training programs for users to enhance system adoption and operational efficiency
• Prepare and present management reports to support decision-making and business planning
• Promote a culture of collaboration, diversity, and inclusion within teams and across departments
• Continuously seek opportunities for process improvement and optimisation of system performance

About You

• Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or Electronic Engineering
• Professional qualifications such as CPA, PMP, or equivalent certifications are preferred
• A minimum of 8 to 10 years of relevant experience in project management or business analysis, with a focus on information systems and technology
• Proven experience in managing large-scale projects, including system implementation and support
• Experience in liaising between user departments and IT to ensure effective system implementation

Apply Now!

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.