Manager, Business Performance (3-year contract)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Department

Since 1884, The Hong Kong Jockey Club has been a cornerstone of Hong Kong’s sports and entertainment landscape, driving innovation while contributing to the betterment of society. We are seeking motivated individuals eager to help shape the future of sports and entertainment in a fast-paced, dynamic environment. If you value creativity, collaboration, innovation, and love a challenge, this opportunity is for you.

The Job

• Support the implementation and ongoing management of the performance management framework, including KPI tracking, dashboard maintenance, and reporting routines, to provide clear visibility of business performance
• Prepare regular business performance reports and analysis, ensuring timely, accurate, and relevant insights are available to support management discussions and decision-making
• Support programme delivery tracking by monitoring milestones, risks, issues, dependencies, and follow-up actions, helping to maintain effective execution discipline across workstreams
• Work with cross-functional stakeholders to consolidate performance updates, identify issues and opportunities, and support the tracking of agreed management actions
• Assist in business and programme review meetings by preparing materials, analysing performance trends, and highlighting key observations for discussion
• Apply data analytics to generate insights, improve reporting quality, and support forecasting or scenario analysis where needed
• Support collaboration across the wider Programme and Business Management team to ensure alignment between business priorities, programme delivery, and performance outcomes
• Ensures compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s business
• Undertakes other duties as assigned by the Line Manager

About you

• Experience in business management, business/data analytics, programme management, or a related function
• Experience in performance reporting, business analysis, process design, management information, or governance support
• Exposure to cross-functional programme delivery, transformation initiatives, or new business launches is an advantage
• Experience in sports wagering, sports business, digital product, or other fast-paced consumer businesses is an advantage
• Experience in data analysis and business insight generation is preferred
• Prior people management experience is not essential, though experience in mentoring junior team members or coordinating work across teams would be beneficial
• Good understanding of business performance metrics and reporting processes
• Strong analytical and problem-solving skills, with the ability to interpret data and identify trends, issues, and opportunities
• Experience with dashboarding, management reporting, and presentation of business insights
• Intermediate understanding of programme management disciplines, including milestone tracking, risk and issue management, and governance support
• Good understanding of financial and commercial performance indicators
• Familiarity with data analytics tools and techniques; exposure to AI-enabled analysis is an advantage
• Good written and verbal communication skills, with the ability to work effectively with different stakeholder groups

Apply Now! 

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

Add horsepower to your career today. If you do not meet all of the requirements but still believe you can make a difference, please apply.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.