Manager, Charities (Grantee Relationship Management)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Charities and Community (C&C) Division manages strategic planning, grant donations, impactful project initiation, community engagement, and the day-to-day operations of the HKJC Charities Trust. C&C works with the Government, NGOs, and community partners to proactively identify root causes of social issues and address them through innovative approaches and cross-sectoral collaboration.

The Department

The Grantee Relationship Management team ensures efficient and effective support for our grantee partners, including maintaining compliance and procedures across the grantee project lifecycle.

The Job

• Handle payment requests (including claims vetting) on approved donation projects to ensure good use of Trust donations according to budget.
• Guide officers through claims vetting and service support of all approved projects and provide training to the team for updates in procedures and standards.
• Handle and facilitate the authorization approval of change requests for donation projects, including budget movement and changes (virement requests from grantees), change or extension to project scope, etc.
• Coordinate with grantees and internal teams to ensure reasonableness of requests and timely approval.
• Support project monitoring on its progress and deliverables through service visits, and review of output achievements in progress reports.
• Oversee end-to-end grantee relationship management process, responsible for onboarding and orienting all new grant projects and grantees, along with providing ongoing support throughout the project lifecycle.
• Lead a dedicated team of specialists, overseeing various aspects of grantee relationship management, including project governance and reporting.
  • Involves managing the team, providing training and coaching, and handling any people-related issues.
• Ensure seamless and efficient grantee support, collaborate cross-functionally with other teams across the organization.
  • Enable the coordination of resources and expertise to best serve the needs of grantee partners.
• Enhance the overall effectiveness of grantee management, develop and implement standardized frameworks, procedures, and tools.
  • Includes monitoring and analyzing key performance indicators related to grantee satisfaction and project governance, and providing data-driven recommendations to leadership.
• Undertake other duties as assigned by the line manager.

About You

• Bachelor's degree or equivalent.
• 8-10 years' relevant experience, preferably in accounting / audit / customer services / relationship building, with exposure to NGOs, Government, or public and social service sectors.
• Good computer literacy in using Excel, Word, and PowerPoint.
• Strong analytical, organizational and report writing skills.
• Good communication skills and language proficiency (both English and Chinese).
• Good people management skills in leading and interacting with various internal and external stakeholders.
• The ability to effectively manage multi-tasks and work under pressure.

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. 

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.