Manager, Human Resources (Business Facing)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The People and Organisational Development (P&OD) Division is dedicated to cultivating a dynamic workplace culture that attracts, develops, and retains exceptional talent. The division serve as trusted advisor across the organization, aligning people practices with business goals to drive performance, innovation, and employee engagement.

The Department

The Human Resources Department formulates people strategies to support its business partners to meet their business goals and objectives. The department aims to ensure a fit between the people and the overall strategic direction of the Club. The Business Facing (BF) Solution Team is an integral part of the BF Department that provides support on specific HR functional outcomes. 

The Job

• Consolidate and coordinate activities for Annual processes to ensure consistency and quality.
• Support the HRBF teams with Performance Issues / Staff Case management and reporting.
• Identify best practices across HRBF teams and initiate standardization and process improvements. Work with Admin team to document into process maps and workflows and update regularly. e.g., monitor the departmental productivity, service quality plan and other process-streamlining opportunity areas.
• Manage data from SF/dashboard and provide business insights, e.g. engagement survey report, people metrics, monthly headcount tracker, mid-year performance indicator report.
• Participate in special projects on behalf of the HRBF teams, e.g. support change initiatives by communicating and collecting feedback from relevant stakeholders.
• Coordinate HRBF responses to employee queries from HR helpdesk or issue escalations.
• Deliver HR services related to operations, policies and processes to the BU (AE and below), liaising with other HR teams as the primary contact within the BU for AE and below level. Support the BF in handling secondment-related tasks.
• Coordinate timely completion of HRBF activities in Pegasus
• Ensure observation of Responsible Gambling Policy and legal requirements pertaining to wagering, protecting the integrity of the Club's business.

About You

• Have a Bachelor's degree (required), ideally in a HR-related discipline
• Have at least 5 years solid experience in full spectrum of HR area
• Have good knowledge on HK Employment Ordinance and employee life cycle
• Have good capability to work with diverse stakeholders in a diverse working culture with cross-functional teams; from senior management to junior staff
• Have knowledge / experience in people development and assessment tools
• Possess good business acumen, exceptional interpersonal and communications skills as well as keenness to take on new challenges and responsibilities
• Possess excellent command in written and spoken English and Chinese

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. 

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.