Manager, IT Divisional Reporting & Performance Management

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Business Management department plays a pivotal role in aligning IT operations with the strategic goals of the organization. This department is responsible for the planning and financial management of the division, as well as the management of third-party suppliers, key contracts, resources, technology capability development, communications (both internal and external to the team), KPI setting and reporting, and the tracking of board-reportable actions and key improvement initiatives across IT. Key responsibilities include:

• Overseeing IT financials to ensure responsible budgeting, forecasting, and cost management, enabling optimal allocation of resources through appropriate governance controls.
• Managing the IT workforce to foster a high-performance culture. This involves talent acquisition, technology capability development, retention strategies, and building a positive IT staff culture.
• Establishing and maintaining relationships with external vendors, negotiating contracts, and ensuring that service-level agreements (SLAs) are met to maximize value from partnerships.
• Performance management: implementing metrics and KPIs to evaluate IT performance.
• Staff development, engagement, and culture: organizing events and training programs for IT staff to promote professional growth, enhance skills, and strengthen team cohesion and culture.

The Job

You will:

• Data Analysis & Insights: Analyse data and provide actionable insights to management for informed decision-making
• Process Automation: Develop and implement solutions for process automation to enhance efficiency
• Reporting & Performance Management: Driving divisional reporting and performance metrics
• Cross-Team Collaboration: Collaborate effectively with developers based in China to achieve project goals
• Divisional Initiatives: Support and manage key divisional initiatives, including project management and strategic planning

About You

You should have:

• Bachelor's degree in business or other related disciplines
• A minimum of 5-10 years of relevant experience in business planning, management reporting or related fields in large-scale organisations / MNCs
• Experience in project management methodologies
• Relevant project management certification (e.g., PMI) is required
• 5-10 years of professional experience, including a minimum of 2 years in a project management role
• At least 2 years of experience with Agile project management practices
• Strong knowledge of business and data analysis, data visualisation, dashboard design, and data management processes
• Basic understanding of IT landscapes and systems
• Familiarity with database concepts and data management practices is highly preferred
• Knowledge of SQL and process automation tools is an advantage
• Ability to work effectively in a virtual team environment
• Excellent spoken and written English skills are essential; proficiency in Cantonese or Mandarin is a plus
• Excellent communication and interpersonal skills, able to develop effective work relationships with key stakeholders
• Excellent presentation, business and problem-solving skills with an analytical mindset

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax: 2966-5770

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong
 

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.