Requisition ID: 1457

Operations Assistant (Betting Control Centre; Fresh graduates are welcome)

The Department

The Wagering Products (WP) Division is responsible for driving the wagering business strategy and results for the Club through the wagering products of Horse Racing (Local and Overseas), Football, Mark Six lottery and International Commingling with the aim to drive wagering turnover and revenue growth in a socially responsible and sustainable manner.

The job holder is responsible for supporting the daily operations of Operations and Optimisation on a 7x24 basis and assisting the smooth day-to-day functioning of the Operations and Optimisation team.

The Job

You will

Support the operations of the Betting Operations Control Centre (Operations and Optimisation) by working on roster-based shifts round the clock, including Sundays and public holiday
Assist supervisors in performing regular operation duties and ad-hoc checking for system irregularity, strict adherence to SOP
Support supervisors in formulating and automating operation tasks with decent plan, including daily operation of robotic processes and system testing
Perform administrative and clerical duties, including report compilation and information verification
Ensures compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's businesses
Undertakes other duties as assigned by Line Manager

About You

You should have

Tertiary education or above. Fresh graduates are welcome to apply.
Fluency in Putonghua is essential.
Customer-oriented with strong communication skills in both English and Chinese.
Proficiency in computer applications for administrative work, such as MS Excel and PowerPoint.
Interest and familiarity with iPhone/iPad, Android devices and mobile apps is an advantage.
Knowledge of horse racing and football betting is an advantage.
Ability to work independently with a proactive attitude.
Willingness and ability to work on rotating shifts, including weekends and public holidays.

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.