Part-time Administration Assistant

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (the "Club") is a world-class racing club that acts continuously for the betterment of our society.  The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution.  Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments.  The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports.  It leads the Club’s customer experience strategy cross digital and physical touchpoints, ensuring consistency, agility, and excellence.  The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.

The Department

Digital Experience and Innovation Department role is to build, cultivate and expand the digital ecosystem.  This involves acquiring and engaging customers, particularly focusing on acquisition and activation, wagering interest cultivation, fostering loyalty, and mitigating customer churn through the digital touch points and platforms.

The Job

You will:

• Assist in data update in system for AI horse tracker and keep production with high quality standards
• Support the racing content materials preparation for promoting the Club’s digital asset in Classic 3-in-1 app
• Skills set involving precise data entry, thumbnail and infographic creation, excel formulation and usage, timely updating of generic content

About You

You should have: 

• At least a minimum of Level 2 or equivalent in 5 subjects including English Language in HKDSE.  Preferably with a minimum of 1 year of administrative experience.
• Good command of both spoken and written English and Chinese
• Proficient in MS Office Applications and Chinese Input
• Available for flexible hours of service
• Reliable, proactive and able to handle tasks independently
• Possess good interpersonal and communication skills

Terms of Employment

Pay-rate: HK$86.5 per hour

Working Schedule:

10:00am-7:00pm (Sunday-Tuesday, Thursday-Saturday) or till 11:00pm (Wednesday) for 2-3 days per week

*Actual working hours may vary based on operational needs, with a maximum of 8 working hours per shift

Working Location:

Happy Valley / Shatin