Senior Manager, Business Performance (3-year contract)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Department

Since 1884, The Hong Kong Jockey Club has been a cornerstone of Hong Kong’s sports and entertainment landscape, driving innovation while contributing to the betterment of society. We are seeking motivated individuals eager to help shape the future of sports and entertainment in a fast-paced, dynamic environment. If you value creativity, collaboration, innovation, and love a challenge, this opportunity is for you.

The Job

• Lead the implementation and operation of the performance management framework, including KPI structures, review cadences and governance processes, to ensure clear visibility of business performance and delivery against objectives
• Partner with programme leadership and cross-functional teams to monitor programme and business performance, milestone tracking, identify risks and opportunities, and drive follow-up actions to improve delivery and commercial outcomes
• Support end-to-end programme and business management by linking strategic priorities, financial performance, product delivery, and business results into a coherent management view
• Develop and manage regular management reporting and dashboards, delivering timely, accurate, and actionable insights that support data-driven decision-making by senior leadership and key stakeholders
• Facilitate programme and business performance review forums, ensuring alignment across stakeholders, clear accountability for actions, and timely escalation of key issues and decisions
• Provide leadership and coaching to junior business performance resources, building strong analytical capability, business acumen and stakeholder management skills
• Continuously refine performance management processes, tools, and ways of working to improve efficiency, governance, and overall business impact as the programme evolves
• Leverage data analytics and AI where possible to enhance performance analysis, forecasting, scenario planning, and insight generation, improving the quality and speed of management decisions
• Ensures compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s business
• Undertakes other duties as assigned by the Line Manager

About you

• Bachelor’s degree in business management, finance, business/data analytics, or a related discipline; postgraduate qualifications are an advantage
• 8+ years of work experience in business management, strategy & governance, business/data analytics, programme management, or a related function
• Strong experience in establishing or driving performance management processes, governance routines, management reporting, or executive decision support
• Proven experience in large-scale programme delivery, transformation, or business launch initiatives involving multiple workstreams and stakeholder groups
• Experience in sports wagering, sports business, digital product, or other fast-paced consumer businesses is an advantage
• Experience in launching new business initiatives, products, or user platforms is an advantage
• Demonstrated experience in team coaching and talent development is preferred
• Strong performance management and KPI framework design skills
• Strong programme management capability, including governance, milestone tracking, risk management, issue management, and dependency management
• Advanced analytical skills, with the ability to interpret complex data and translate it into practical business and programme insights.
• Familiarity with data analytics and AI applications in performance analysis, forecasting, scenario planning, or decision support.
• Strong knowledge of management reporting, dashboarding, and performance review processes
• Good understanding of financial analysis, budgeting, business case evaluation, and commercial performance drivers
• Strong stakeholder management, facilitation, and executive communication skills
• Strong team leadership and coaching capability, with the ability to build an effective and scalable team structure

Apply Now! 

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

Add horsepower to your career today. If you do not meet all of the requirements but still believe you can make a difference, please apply.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.