Senior Manager, Data Office (Portfolio Management)
The Hong Kong Jockey Club
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.
The Department
The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.
The Job
- Lead the Data Office strategic planning and annual business planning cycle. Translate Club priorities and CDO’s direction into objectives, roadmaps, investment themes, measurable outcomes, and an integrated portfolio
- Own portfolio governance and prioritisation across Data Office initiatives, applying transparent decision criteria covering strategic value, business impact, risk, dependencies, affordability and delivery readiness
- Act as the portfolio and performance lead for the CDO, producing concise executive insights, recommendations, decision papers, dashboards, and briefing materials for leadership and governance forums
- Establish and manage the Data Office operating rhythm, including leadership reviews, portfolio reviews, steering committees, planning checkpoints, and follow-up of decisions, commitments, and escalations
- Drive demand management and investment planning by assessing new initiatives, business cases and change requests to optimise investment decisions and resource allocation
- Maintain the integrated portfolio roadmap and delivery plan, ensuring effective sequencing and active management of cross-programme dependencies and strategic outcomes are achieved
- Monitor portfolio health and organisational performance, identifying emerging risks, delivery variances, capacity bottlenecks and systemic issues, and implementing appropriate mitigation and escalation actions
- Lead portfolio financial and resource management, including budgeting, forecasting, expenditure tracking, workforce and vendor capacity views, and investment reporting, to strengthen stewardship and deployment of Data Office resources
- Embed benefits management and value realisation, ensuring intended outcomes, owners, measures, baselines, and review points are defined and monitored throughout the initiative lifecycle
- Coordinate cross-cutting Data Office priorities and strategic special projects sponsored by the CDO, bringing together relevant teams to frame issues, establish ownership, and drive decisions and execution
- Facilitate portfolio governance forums, steering committees, and management reviews, providing recommendations and decision support to enable effective portfolio governance and accountability
- Partner with business stakeholders, IT, Finance, PMO, and delivery teams to align priorities, resolve portfolio-level issues and strengthen confidence in Data Office planning delivery
- Continuously improve the Data Office operating model, governance framework, portfolio standards, management information, tools and ways of working while coaching teams in disciplined portfolio practices
About You
- Bachelor's Degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Project Management, or related disciplines
- Minimum 12 years of experience in portfolio management, programme management, project management, strategic planning, transformation delivery, or related disciplines
- Minimum 5 years of people leadership experience, including team management, coaching, and performance management
- Proven experience managing enterprise portfolios, strategic programmes, or large-scale cross-functional initiatives
- Strong experience in portfolio governance, prioritisation, resource planning, and executive reporting
- Demonstrated experience engaging senior stakeholders and supporting executive-level decision-making
- Experience in financial planning, budgeting, forecasting, and investment management
- Experience within data, analytics, technology, digital transformation, or related business functions is preferred
- Professional certifications such as PMP, PgMP, MoP, MSP, PRINCE2, Agile, or equivalent are an advantage
- Strong knowledge of portfolio management, programme governance, and project delivery methodologies
- Experience in portfolio planning, prioritisation, demand management, and benefits realisation
- Ability to develop portfolio dashboards, KPIs, executive reports, and management insights
- Strong understanding of budgeting, forecasting, resource planning, and investment tracking
- Proficiency in project and portfolio management tools, reporting platforms, and data visualisation tools (e.g. Jira, Excel, Tableau, or equivalent)
- Good understanding of data, analytics, AI, and digital transformation initiatives, including associated governance and delivery practices
Apply Now!
We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.
Add horsepower to your career today. If you do not meet all of the requirements but still believe you can make a difference, please apply.
Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
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