Senior Technical Manager, Platform Engineering

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen. Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences. We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Infrastructure and Platform Operations Department is responsible for the design, implementation, and management of the infrastructure that supports the Club’s IT systems, and leads the Service Management capabilities that ensure the smooth running of these systems.

This department ensures the efficient and effective operation of technological resources to support business objectives. Key responsibilities include:

Designing and operating processes and controls to ensure IT service availability, performance, and resilience align with business needs.
Managing the 24x7 IT Operations Centre.
Overseeing the Club’s use of the public cloud.
Managing the lifecycle of IT infrastructure equipment and on-premises technology (e.g., data centres and retail offices).
Providing roadmaps, standards, and capabilities to keep the IT infrastructure current, secure (patched against CVEs), and robust.
Provide the Club’s colleague collaboration technology suite, including desktop and laptop computers, mobile devices, collaboration tools, carrier contracts, and associated support functions.

The Job

You will:

Build, lead, and mentor an Infrastructure automation team specialising in IaC development and solutions
Oversee the design, development, and implementation of IaC solutions for provisioning, configuring, and managing infrastructure
Standardise reusable IaC modules and templates to enable consistent and scalable deployment
Ensure platforms are scalable, secure, and aligned with DevOps and IaC principles
Manage and support platforms such as Ansible, Terraform, and Morpheus
Drive the adoption of automation platforms across the organisation to reduce manual dependencies and improve efficiency
Continuously assess and refine tools, workflows, and team practices to improve efficiency and quality
Encourage team members to adopt emerging technologies and contribute to open-source or community efforts
Act as the primary point of contact for leadership regarding automation strategies, progress, and team performance
Collaborate with cross-functional teams such as DevOps, cloud engineering, and security to align automation initiatives with organisational needs
Facilitate communication between the team and stakeholders to ensure alignment on priorities and expectations
Collaborate with a Scrum Master to facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives
Ensure the team follows Agile principles, delivering incremental improvements and prioritising backlog items in alignment with organisational goals
Continuously refine the product backlog in collaboration with stakeholders to align with evolving priorities
Stay updated with the latest advancements in Agile, Scrum, automation platforms, and IaC technologies
Participate and contribute positively to create a diverse and inclusive culture with trust and respect. Play an active role to support cross-team/division/department efforts and model collaborative behaviours

About You

You should have:

University degree in computer science, engineering or related subjects
At least 10 Years of experience in IT Operations and/or IT security functions
8+ years of experience in IT infrastructure, with at least 3+ years in a leadership or managerial role
Proven experience in developing and managing Infrastructure as Code (IaC) solutions using tools like Terraform and Ansible
Hands-on knowledge of automation platforms such as Ansible, CMP tools (e.g., Morpheus), and provisioning platforms
Experience managing hybrid cloud environments (AWS, Azure) and on-premises infrastructure
Strong expertise in Scrum and Agile methodologies, with hands-on experience managing Scrum teams
Excellent knowledge of creating scripting or software languages, such as YAML and PowerShell
Relevant certifications such as Red Hat Certified Specialist in Ansible Automation, Terraform Associate, or AWS/Azure certifications
Strong foundational knowledge of core infrastructure technologies, such as networking, systems (Linux/Windows), storage & backup, database services, and end-user computing
Proficiency in Jira for task management, sprint planning, and reporting
Excellent communication and organisational skills, with the ability to manage cross-functional teams and stakeholders effectively
Proficient in scripting languages for automation tasks
Self-driven & motivated, tenacious problem solver will own issues until full resolution
Demonstrate strong analytical and problem-solving skills, excellent judgement, and possess a passion for continuous learning
Excellent communication skills and ability to collaborate with cross-functional teams
Strong verbal & written communication skills

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax: 2966-5770

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

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