Technical Manager, Application Development

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:

• Change Initiative Delivery
• Change Management Office
• Quality Assurance
• Release Management
• Portfolio Management
• PDLC Governance

The Job

• Engage in effort estimation, service and application design, code construction, testing, maintenance and support of high-volume customer-facing web channel applications, comprising client, server and database components
• Conducting feasibility studies to evaluate or pilot new business-enabling technology
• Performing software development and conducting reviews according to business requirements and defined Club IT processes and standards
• Collaborate with business stakeholders, architects, system assurance, project managers and operations team to deliver high-quality mobile and web systems on time and on budget
• Work closely with Shenzhen development teams, System Assurance, Infrastructure and Operation teams to deliver high-quality systems
• Analyse complex business problems and propose strategic, technology-driven solutions
• Engage and influence senior stakeholders across multiple business units
• Deliver projects in complex and dynamic environments with evolving requirements
• Support clubwide digital workflow initiative to enhance operational efficiency, streamline processes and improve user experience

About You

• Bachelor's degree in Computer Science, Engineering, IT, or a related discipline
• Project Management Professional (e.g. Prince2 Practitioner, PMP) certification is preferred
• Scrum or Agile framework certification (e.g., PSM, SAFe Scrum Master, Product Owner) is preferred
• ServiceNow implementation specialist certification is strongly preferred
• Minimum of 5 to 8 years of experience in software development, system integration, and support
• Proven experience in managing projects and leading development teams, both locally and remotely
• Experience in the full Software Development Life Cycle (SDLC) and Agile methodologies
• Experience in system design, development, and management, particularly with cloud applications
• Experience in vendor management and building strong working relationships
• Strong consulting mindset with experience in a consulting firm or similar environment
• Excellent communication and presentation skills, with the ability to translate technical concepts into business language
• Proven track record in change management and process improvement initiatives

Apply Now!

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.