Technical Manager, Network Services

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Infrastructure and Platform Operations Department is responsible for the design, implementation, and management of the infrastructure that supports the Club’s IT systems, and leads the Service Management capabilities that ensure the smooth running of these systems.

This department ensures that all technological resources operate efficiently and effectively to support business objectives. Key responsibilities include:

• Design and operate processes and controls that ensure IT service availability, performance, and resilience are aligned with business expectations.
• Manage the 24x7 IT Operations Centre.
• Manage the Club’s exploitation of the public cloud.
• Manage the complete lifecycle of the Club’s IT network and the technology within our data centres.
• Provide the roadmaps, standards, and capabilities that enable our IT infrastructure to remain current (eligible for vendor support) and secure (patched and remediated against CVEs).
• Provide the Club’s colleague collaboration technology suite, including desktop and laptop computers, mobile devices, collaboration tools, carrier contracts, and associated support functions.

The Job

You will:

• Design, develop, and maintain network automation solutions utilising tools such as Ansible, Python, Terraform, and NSO
• Support SDN and micro-segmentation implementation and lifecycle management
• Ensure automation aligns with enterprise architecture, security standards, and operational policies
• Collaborate with vendors and cross-functional teams to integrate and optimise automation tools and workflows
• Monitor and troubleshoot automated network services to maintain performance and compliance
• Conduct audits, enforce security measures, and contribute to continuous improvement initiatives
• Research emerging technologies and recommend enhancements to automation frameworks
• Mentor team members and foster a collaborative, inclusive engineering culture

About You

You should have:

• A university degree with a strong technical background, particularly in Information Technology/Computer Science or related Network Security
• Certifications in networking, including Cisco, Huawei, F5, Fortinet, and Checkpoint
• Certification in automation tools (e.g., Ansible, Terraform, Python programming) would be an advantage
• Proficiency in scripting languages: Python, Bash, PowerShell, YAML
• Experience with automation tools: Ansible, Terraform, NSO, Bitbucket
• Strong understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, etc.)
• Familiarity with SDN concepts and platforms (Cisco ACI, SDA, etc.)
• Knowledge of CI/CD pipelines and version control systems (e.g., Jenkins, Bitbucket)
• Hands-on experience in automating network provisioning and configuration
• Working knowledge of multi-vendor environments (Cisco, Huawei, Fortinet, etc.)
• Experience integrating automation with monitoring and alerting systems
• Exposure to cloud networking (AWS, Azure, GCP, Tencent) and hybrid environments
• Strong problem-solving and analytical thinking
• Effective communication and documentation skills
• Ability to collaborate across teams (security, operations, architecture)
• Adaptability to fast-paced, evolving tech environments

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

How to Apply

Please submit your resume with expected salary by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.