Requisition ID: 4761

Technical Manager (Quality Management)

Job Summary

The job holder is to drive business results through effective testing. This includes managing the UAT process, coordinating with cross-functional teams to ensure that software applications meet the necessary requirements and quality standards. The job holder will play a critical role in facilitating daily testing operations, contributing to the development and enhancement of software solutions.

Major Tasks

Develop and maintain resources such as UAT environments and ancillary tools to facilitate effective user acceptance testing.
Interpret user requirements and comprehend system documentation related to new business features and enhancements.
Define test strategies and objectives, and review or approve appropriate test cases to ensure comprehensive coverage.
Execute user acceptance testing to validate that enhancements meet user requirements and are suitable for business operations.
Monitor and report on the progress of UAT activities, ensuring compliance with quality standards and project timelines.
Collaborate with cross-functional teams, including project managers and development teams, to align testing efforts with stakeholder needs.
Identify, document, and track defects found during testing, ensuring effective communication with relevant stakeholders for resolution.
Provide guidance and support for team development, fostering skills and knowledge related to UAT best practices.
Ensure compliance with relevant policies and legal requirements, protecting the integrity of operations.
Undertake additional duties as assigned by the line manager.

Education

Bachelor's degree in Computer Science, Information Technology, or a related engineering discipline is required.

Qualifications

Project management certification (e.g., PMP, Scrum Master) is advantageous.

Experience

A minimum of 5 to 8 years of relevant working experience in testing, analysis, programming, or IT project management.
Strong experience in system testing, with a focus on both manual and automated testing methodologies.