System Support Officer (9-Month Contract)

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The Racing Division is committed to managing all aspects of Hong Kong’s world-class sport of horse racing, covering the full value chain — from importation and training to racedays, equestrian, welfare, integrity, and international engagement.  With Conghua Racecourse and Greater Bay Area expansion, we’re shaping racing into a dynamic sporting, social, and entertainment experience.

Job Summary

The System Support Officer is responsible for delivering comprehensive technical and operational support across veterinary clinical services systems. The role ensures the smooth functioning of departmental information systems, IT assets, and data management processes. It directly contributes to service quality, financial accuracy, and the integrity of veterinary clinical data, thereby supporting the department’s operational efficiency and strategic objectives.

The Job

• Provide support across Veterinary Management Information System (VMIS), Finance Management Information System (FMIS), Maximo, Horse Movement Information System, Picture Archiving and Communication System (PACS), Departmental Share portal, and other club systems
• Manage issue resolution, revamp projects, technical refresh initiatives, UAT coordination, and implementation checks
• Develop and maintain system manuals, guidelines, and deliver user training
• Provide technical and financial support in FMIS including GRN reminders, cost updates, and monthly stock take reconciliation
• Deliver IT support to staff and veterinary teams
• Oversee hardware/software upgrades and mobile devices management
• Assist veterinary teams with clinical data handling, research projects, and training materials

About You

• Bachelor’s degree in information technology, Computer Science, or related discipline.
• Minimum 2–3 years of experience in IT/system support; experience in healthcare or veterinary services will be an advantage. 
• Familiarity with enterprise systems, financial systems, and clinical data handling.
• Fluent in Cantonese and English; proficiency in Putonghua will be an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in system administration, troubleshooting, and user support. 
• Broad knowledge of general information systems and platforms. 
• Familiarity with IT asset management and mobile device support. 
   

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.