Requisition ID: 2568

The Racing Club Engagement Officer

The Job

You will:

Formulates customer retention strategies
Coordinates, supervises and executes racing education and other lifestyle events and activities for Members of The Racing Club, including the liaison with other departments and third parties
Maintains good relations with Members; channel feedback and comments to Management
Executes regular update of web and Facebook content, images and videos in a timely, accurate manner
Coordinates, executes and monitors the communications of The Racing Club’s catering promotions; ensure that they are up to high quality standard and able to deliver young and stylish image
Ensures compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s businesses
Undertakes other duties as assigned by Line Manager

About You

You should have:

Diploma or above in Marketing or other related disciplines
A minimum of 3-5 years’ experience in marketing environment, e.g. private clubs, credit card loyalty programme, hospitality and event industry, etc.
Proven experience in event management, loyalty marketing / CRM and knowledge in interactive customer experience
Excellent interpersonal and communication skills
Excellent proof-reading skill with attention to details
Willingness to take up challenges
Ability to work in non-office hours on Saturdays, Sundays and Public Holidays

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.